Sending a parcel at the post office

Everyday English Conversations

A printable worksheet for conversation-based English lessons.

Difficulty: Intermediate B1

PDF: Sending a parcel at the post office

Warm-up

Have you ever sent a parcel at the post office? (Yes, I have. I sent a...)

Vocabulary Match

delivery •• package
tracking •• following
parcel •• arrival
insert •• take
weigh •• measure
accept •• put in

Vocabulary Answers

deliveryarrival
trackingfollowing
parcelpackage
insertput in
weighmeasure
accepttake

Conversation

Fill in the blanks with words from above.

Kenji visits the post office to send a parcel to Japan. Lily helps him choose the best service for his needs.
Kenji:Good morning! I need to send this ________ to Japan. Can you help me?
Lily:Of course! Do you want ________ and a signature on ________, or just the basic service?
Kenji:What's the difference? I want it to arrive quickly but not too expensive.
Lily:The tracked service is safer and takes about a week. The basic service is cheaper but has no tracking.
Kenji:I'll choose the tracked service. How much does it cost?
Lily:Let me ________ your parcel. It will be about £10.
Kenji:That sounds good. Can I pay by card?
Lily:Yes, we ________ Visa and Mastercard. Please ________ your card here.
Kenji:Good morning! I need to send this parcel to Japan. Can you help me?
Lily:Of course! Do you want tracking and a signature on delivery, or just the basic service?
Kenji:What's the difference? I want it to arrive quickly but not too expensive.
Lily:The tracked service is safer and takes about a week. The basic service is cheaper but has no tracking.
Kenji:I'll choose the tracked service. How much does it cost?
Lily:Let me weigh your parcel. It will be about £10.
Kenji:That sounds good. Can I pay by card?
Lily:Yes, we accept Visa and Mastercard. Please insert your card here.

Quiz

  1. Where does Kenji want to send the parcel?
  2. What service does Lily say is safer?
  3. How much does the tracked service cost?
  4. Which cards does Lily say they accept?

Quiz Answers (examples)

  1. To Japan
  2. The tracked service
  3. About £10
  4. Visa and Mastercard

True or False

  1. Kenji wants the parcel to arrive quickly. T F
  2. The basic service includes tracking. T F
  3. Kenji pays by PayPal. T F

True or False Answers

  1. True
  2. False
  3. False

Discussion

  1. Have you ever received a parcel from another country?
  2. What is the biggest parcel you have ever sent?
  3. Do you prefer sending letters or emails?
  4. Have you ever lost a parcel? What happened?
  5. What would you send in a parcel to a friend abroad?

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