Opening a bank account in the UK

Everyday English Conversations

A printable worksheet for conversation-based English lessons.

Difficulty: Intermediate B1

PDF: Opening a bank account in the UK

Warm-up

How often do you go to the bank? (About once a week.)

Vocabulary Match

landlord •• money account
clear •• evidence
steps •• building owner
proof •• files
documents •• instructions
bank account •• not blurry

Vocabulary Answers

landlordbuilding owner
clearnot blurry
stepsinstructions
proofevidence
documentsfiles
bank accountmoney account

Conversation

Fill in the blanks with words from above.

Yuki visits a bank in the UK to open an account. The bank clerk explains how to use the mobile app for the process.
Bank Clerk:Hello. How can I help you today?
Yuki:Hi. I just moved to the UK, and I want to open a ________.
Bank Clerk:No problem. Do you have your passport, BRP*, and ________ of address?
Yuki:Oh, okay. Yes, I have my passport, BRP, and a letter from my ________.
Bank Clerk:Great. You need to open the account using our mobile app.
Yuki:Oh, I see. Can I upload my ________ there?
Bank Clerk:Yes, it's easy. Just follow the ________ and take ________ photos.
Yuki:Thank you. I'll do that this afternoon.
* Biometric Residence Permit (在留カード)
Bank Clerk:Hello. How can I help you today?
Yuki:Hi. I just moved to the UK, and I want to open a bank account.
Bank Clerk:No problem. Do you have your passport, BRP*, and proof of address?
Yuki:Oh, okay. Yes, I have my passport, BRP, and a letter from my landlord.
Bank Clerk:Great. You need to open the account using our mobile app.
Yuki:Oh, I see. Can I upload my documents there?
Bank Clerk:Yes, it's easy. Just follow the steps and take clear photos.
Yuki:Thank you. I'll do that this afternoon.
* Biometric Residence Permit (在留カード)

Quiz

  1. What does Yuki want to do at the bank?
  2. What documents does the bank clerk ask for?
  3. How does Yuki need to open the account?
  4. When will Yuki upload the documents?

Quiz Answers (examples)

  1. Yuki wants to open a bank account.
  2. The bank clerk asks for a passport, visa, and BRP.
  3. Yuki needs to open the account using the mobile app.
  4. Yuki will upload the documents this afternoon.

True or False

  1. Yuki moved to the UK recently. T F
  2. The bank clerk asks Yuki to open the account in person. T F
  3. Yuki has a letter from the landlord. T F

True or False Answers

  1. True
  2. False
  3. True

Discussion

  1. What is the first thing you do when you enter a bank?
  2. Have you ever used a mobile app to do banking?
  3. Do you think it's easy to open a bank account?
  4. What do you like about your bank?
  5. What would you do if you lost your bank card?

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