Making a doctor's appointment

Everyday English Conversations

A printable worksheet for conversation-based English lessons.

Difficulty: Upper Intermediate B2

PDF: Making a doctor's appointment

Warm-up

Have you ever made an appointment with a doctor in a foreign country?

Vocabulary Match

opening •• clinic
preferred •• times
slots •• free
check •• look
surgery •• favourite
available •• time

Vocabulary Answers

openingtime
preferredfavourite
slotstimes
checklook
surgeryclinic
availablefree

Conversation

Fill in the blanks with words from above.

Anna calls Greenhill Surgery to book an appointment. She wants to see Dr. Lewis and checks for available times this week.
Receptionist:Good morning, Greenhill ________. How may I help you?
Anna:Hi, I'd like to book an appointment to see a doctor. Are there any ________ available this week?
Receptionist:Let me ________. Could I have your full name and date of birth, please?
Anna:Sure, it's Anna Thompson, and my date of birth is 15th April 1985.
Receptionist:Thank you, Anna. Do you have a ________ doctor, or should I check for the next ________ one?
Anna:If possible, I'd like to see Dr. Lewis, but I'm fine with someone else if she's not available.
Receptionist:Dr. Lewis has an ________ on Thursday at 10 a.m. Would that work for you?
Anna:Yes, that would be great. Thank you very much for your help!
Receptionist:Good morning, Greenhill surgery. How may I help you?
Anna:Hi, I'd like to book an appointment to see a doctor. Are there any slots available this week?
Receptionist:Let me check. Could I have your full name and date of birth, please?
Anna:Sure, it's Anna Thompson, and my date of birth is 15th April 1985.
Receptionist:Thank you, Anna. Do you have a preferred doctor, or should I check for the next available one?
Anna:If possible, I'd like to see Dr. Lewis, but I'm fine with someone else if she's not available.
Receptionist:Dr. Lewis has an opening on Thursday at 10 a.m. Would that work for you?
Anna:Yes, that would be great. Thank you very much for your help!

Quiz

  1. What is the name of the surgery Anna calls?
  2. What information does the receptionist ask Anna for?
  3. Which doctor does Anna prefer to see?
  4. When is Dr. Lewis available?

Quiz Answers (examples)

  1. Greenhill Surgery
  2. Her full name and date of birth
  3. Dr. Lewis
  4. Thursday at 10 a.m.

True or False

  1. Dr. Smith is available this week. T F
  2. Anna's appointment is on Thursday morning. T F
  3. The receptionist asks for Anna's phone number. T F

True or False Answers

  1. False
  2. True
  3. False

Discussion

  1. What do you usually do before visiting a doctor?
  2. Have you ever had to wait a long time for an appointment?
  3. Do you prefer morning or afternoon doctor appointments?
  4. How do you feel about visiting the doctor?
  5. What is the most interesting thing you have learned from a doctor?

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