Booking a dental check-up

Everyday English Conversations

A printable worksheet for conversation-based English lessons.

Difficulty: Intermediate B1

PDF: Booking a dental check-up

Warm-up

Have you ever booked an appointment with a dentist? (Yes, I have. I...)

Vocabulary Match

statement •• meeting
recently •• lately
appointment •• time
slot •• evidence
bill •• invoice
proof •• letter

Vocabulary Answers

statementletter
recentlylately
appointmentmeeting
slottime
billinvoice
proofevidence

Conversation

Fill in the blanks with words from above.

Yuki calls a dental clinic to book a check-up. She talks with the receptionist about her appointment and what she needs to bring.
Receptionist:Good morning, Green Dental Clinic. How can I help you?
Yuki:Hello, I'd like to make an ________ for a check-up, please.
Receptionist:Of course. Are you a new patient or have you been here before?
Yuki:I'm a new patient. I ________ moved here from Japan.
Receptionist:Welcome! We have a ________ next Tuesday at 10 a.m. Is that OK?
Yuki:That's perfect, thank you. Do I need to bring anything?
Receptionist:Just your ID and ________ of address, please.
Yuki:Sorry, what does "proof of address" mean?
Receptionist:Something with your name and address on it, like a ________ or bank ________.
Yuki:Ah, OK. I have a letter from my bank. Is that OK?
Receptionist:Yes, that's fine. See you on Tuesday!
Receptionist:Good morning, Green Dental Clinic. How can I help you?
Yuki:Hello, I'd like to make an appointment for a check-up, please.
Receptionist:Of course. Are you a new patient or have you been here before?
Yuki:I'm a new patient. I recently moved here from Japan.
Receptionist:Welcome! We have a slot next Tuesday at 10 a.m. Is that OK?
Yuki:That's perfect, thank you. Do I need to bring anything?
Receptionist:Just your ID and proof of address, please.
Yuki:Sorry, what does "proof of address" mean?
Receptionist:Something with your name and address on it, like a bill or bank statement.
Yuki:Ah, OK. I have a letter from my bank. Is that OK?
Receptionist:Yes, that's fine. See you on Tuesday!

Quiz

  1. What time is Yuki's appointment?
  2. Where did Yuki move from?
  3. What does Yuki need to bring to the appointment?
  4. What example does the receptionist give for proof of address?

Quiz Answers (examples)

  1. Next Tuesday at 10 a.m.
  2. Japan.
  3. ID and proof of address.
  4. A bill or bank statement.

True or False

  1. Yuki is an old patient at the clinic. T F
  2. Yuki's appointment is on Thursday at 10 a.m. T F
  3. Yuki needs to bring her ID to the appointment. T F

True or False Answers

  1. False
  2. False
  3. True

Discussion

  1. Do you like going to the dentist?
  2. How often do you visit the dentist?
  3. What do you do to take care of your teeth?
  4. What other kinds of appointments can you think of?

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