Asking for help at the airport

Everyday English Conversations

A printable worksheet for conversation-based English lessons.

Difficulty: Intermediate B1

PDF: Asking for help at the airport

Warm-up

Have you ever needed help at an airport? (Yes, I needed help when...)

Vocabulary Match

security •• stairs
boarding pass •• safety
counter •• ID
usually •• ticket to ride
escalator •• desk
passport •• often

Vocabulary Answers

securitysafety
boarding passticket to ride
counterdesk
usuallyoften
escalatorstairs
passportID

Conversation

Fill in the blanks with words from above.

Mark asks for help at the airport. He needs directions to the check-in counter and information about security.
Mark:Hi there, could you help me, please? I'm a bit lost.
Staff:Sure! What are you looking for?
Mark:I need to find the British Airways check-in ________ for my flight to London.
Staff:No problem. Go straight ahead and then take the ________ to the second floor. You'll see the signs.
Mark:Thanks! Do you know how long ________ might take?
Staff:________ around 20 minutes, but it can be longer during busy times.
Mark:OK, I'll head there now. Anything else I should know?
Staff:Just have your ________ and ________ ready. Enjoy your trip to London!
Mark:Hi there, could you help me, please? I'm a bit lost.
Staff:Sure! What are you looking for?
Mark:I need to find the British Airways check-in counter for my flight to London.
Staff:No problem. Go straight ahead and then take the escalator to the second floor. You'll see the signs.
Mark:Thanks! Do you know how long security might take?
Staff:usually around 20 minutes, but it can be longer during busy times.
Mark:OK, I'll head there now. Anything else I should know?
Staff:Just have your passport and boarding pass ready. Enjoy your trip to London!

Quiz

  1. Where does Mark need to go?
  2. How long does security usually take?
  3. What should Mark have ready for security?
  4. Where is the check-in counter located?

Quiz Answers (examples)

  1. To the British Airways check-in counter.
  2. Around 20 minutes.
  3. His passport and boarding pass.
  4. On the second floor.

True or False

  1. Mark is travelling to Paris. T F
  2. The staff tells Mark to take the elevator. T F
  3. Security can take longer during busy times. T F

True or False Answers

  1. False
  2. False
  3. True

Discussion

  1. Have you ever been lost at an airport?
  2. What do you do when you need help in a new place?
  3. Do you like flying on airplanes? Why or why not?
  4. What is your favourite part of travelling?
  5. Have you ever missed a flight? What happened?

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